When looking at industrial design, there’s been a lot of debate about which philosophy is better: Do you design first, and then make engineering fit...
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Manage Customer Experience
Relying solely on focus groups and user experience experts alone is old school and wholly insufficient. It’s too slow, too expensive, comes with too...
Using Drones To Deliver The Mail In Singapore
A prototype app that is being developed could allow customers to choose when to receive their package via drone.SingPost, which claims to be the...
Why Small Cloud Companies Have An Advantage Right Now
Guest author Per Ek is the executive vice president of CloudMe, a European sync and storage service.The race is heating up for cloud companies, as...
Warning light
VOLKSWAGEN doesn’t just make cars. Its enormous lending arm also helps customers to pay for them. With €164 billion ($184 billion) of assets, this is...
Hardware As Service Tile Finds How To Making Money
He had a lot to say—since the company's record-setting crowdfunding campaign for a $25 Bluetooth fob that you can attach to anything you want to...
iPhone For AT&T Customers And Wi-Fi Calling
You’ll then have to enter in an emergency address in case you’re ever in need of assistance. Wi-Fi isn’t as traceable as your cellular connection
The Voice Of The Customer: Are You Listening?
This article is sponsored by Jabil, a US-based, global manufacturing services company headquartered in St. Petersburg, Florida. It reflects the views...
Products Not Marketing, Should Be How You Win Customers' Hearts
So many companies entrust customer engagement to marketing. At the same time, many customers blame marketing’s inability to engage them in relevant...
Marketing is a Long-Term Investment
"Dig your well before you're thirsty" is the title of a wonderful book by Harvey Mackay.It is smart advice for investing your money, "Save your money...